[     Business case listing ](/global-case-studies "  Business case listing")



 

 

 

The success of the wastewater treatment plant operation is often attributed to the constant communication between Veolia and the refinery staff." We notify the sewage plant if there are any changes to the refinery, and the staff at the Veolia sewage plant does the same for us. The success of our relationship is a combination of people, experience and communication.

 

Bryan Zimmerman

 

Project Manager, Veolia North America

 

 

 

 

 





### Reuse 50%

of wastewater



 

 

 

 

 

 



 

### 15

dedicated Veolia employees



 

 

 

 

 

 



 

### 24/7 support

of water treatment plant



 

 

 

 

 

 



 

 

 





###   
The Challenge

Located near Toledo, Ohio, TRC's Toledo Refinery processes light, sweet North American crude. With a capacity of 170,000 barrels per day, the refinery primarily produces fuels, including gasoline, ultra-low-sulfur diesel and jet fuel, in addition to a variety of high-value petrochemicals.

All refining processes produce solids and oily wastewater that must be treated for discharge or reuse. In the case of the Toledo Refining Company, its wastewater treatment plant is discharged to local and publicly owned treatment works (POTW). The refinery needed a solution to upgrade and optimise its wastewater treatment systems within its budget and schedule constraints and sought a partner in Veolia North America.

### Veolia's Solution

#### Optimal Process Performance

As part of Veolia's process optimisation and improvement solution, Veolia met with the customer at its manufacturing plant to review and evaluate the operations of the water recovery plant. They identified the teams that needed to be added for optimal process performance and implemented a project plan that met the client's goals and budget. The resulting proposal required Veolia to finance, design, build, own, operate, maintain and manage services and improvements to the refinery's water treatment process through a 20-year long-term contract.

### Benefits for our client

- Saved a significant amount of money by reducing the costs of city water treatment
- Reducing treatment costs by directing less wastewater to the city treatment plant
- Sustainable solutions reduce demand on local water supplies.
- Reduced risks, significant cost savings, and the ability to focus resources on its core oil refining business, rather than treating wastewater.



 

 

 



###   
Our Solutions in Energy, Water and Waste



 

 

 



#### ENERGY

- [Onsite Energy Management](< /what-we-do/energy-capabilities/site-energy-management>)
- [Waste to Energy](/what-we-do/energy-capabilities/waste-energy)
- [Energy Efficiency Solutions for Industrial Facilities](/what-we-do/energy-capabilities/energy-efficiency-solutions-industrial-facilities)
- [Design-Build-Operate-Maintain (DBOM)](/what-we-do/design-build-operate-maintain-dbom-energy)
- [On-Site Utilities Management](/what-we-do/site-utilities-management-energy)



 

 

 

 

 

 



 

#### WASTE

- [Hazardous Waste Management](/what-we-do/waste-capabilities/hazardous-waste-management-0)
- [Integrated Service Offering](/what-we-do/waste-capabilities/integrated-service-offering)



 

 

 

 

 

 



 

#### WATER

- [Process Water Treatment](/what-we-do/process-water-treatment)
- [Wastewater Treatment](/what-we-do/water-capabilities/wastewater-treatment)
- [Reclaim Water Solutions](/what-we-do/reclaim-water-solutions)
- [Water &amp; Wastewater Plant Optimisation](/what-we-do/water-capabilities/water-wastewater-plant-optimisation)
- [Design-Build-Operate-Maintain (DBOM)](/what-we-do/water-capabilities/design-build-operate-maintain-dbom-water)
- [On-site Utilities Management](/what-we-do/site-utilities-management)



 

 

 

 

 

 



 

 

 





 

 

[Contact a Representative](/contact-us/contact-us-water)

 



 

 





*Veolia is uniquely positioned to service industry, government and commercial entities in improving performance, managing water, waste and energy.*

[*Learn how*](https://countrysg.veolia.acsitefactory.com/what-we-do)



 

 

 



 [   ![Contaminated Waste](/sites/g/files/dvc2031/files/styles/content_push_teaser/public/image/2020/05/NORM-contaminated%20waste.jpg.webp?itok=FmAtQ7u8)   



 ](/global-case-studies/asteralis-safe-disposal-norm-contaminated-waste "Asteralis: Safe disposal of NORM-contaminated waste  ") 

 Mauritania 

 [Asteralis: Safe disposal of NORM-contaminated waste ](/global-case-studies/asteralis-safe-disposal-norm-contaminated-waste "Asteralis: Safe disposal of NORM-contaminated waste  ") 

 Veolia, via its specialised company, ASTERALIS, segregates NORM-contaminated sludge from hazardous sludge in order to assure safe disposal. 

 

 

    

 

 

 

 

 

 [Read more](/global-case-studies/asteralis-safe-disposal-norm-contaminated-waste "Read more")